If you are about to set up you bot for Facebook, you are in the right place! Here is your guide through all steps.
To create a bot for Facebook Messenger, you need a Facebook public page for your business/product that you will connect with a bot. If you don't have a public page, you can setup it here: https://www.facebook.com/pages/creation/
To solve this problem, Odus has a special function. It is called History.
Each plugin with intents also includes a tab with the communication history. Let your customers make up all the questions themselves.
Unlike primitive bots you are offered to create using various bot-building platforms. Smart bots understanding the natural language would be much more effective for your business.